Dear Valued Customers,
We are privileged to be your partner during this time.
As you know, COVID-19 is affecting our nation’s physical and business health. We understand that your staff and patient well-being is important to you and that you are taking precautions by limiting practice hours.
As of today, we are also taking similar precautions with our staff to minimize their exposure to this threat. During this time:
- We will be limiting our production hours and will extend lead times for all cases currently in production.
- Customers must confirm that someone will be available at the shipping location to receive shipments.
- If your case is an emergency and requires delivery you can email or call our customer service team to see what options are available.
- Customers can process payments or make arrangements by calling 818-615-1565.
- Undeliverable cases will delay your patient’s care and may result in additional shipping charges.
We apologize for any inconvenience and thank you for your understanding during this difficult time. We all look forward to the resumption of normalcy after this threat has passed.
Best Regards,
daVinci Dental Studios
customerservice@davincilab.com
1-800-547-2542
